Vendor Terms and Conditions

REV 12 NOVEMBER 2018*Should the interpretation of this document differ between English and Chinese, the English version will prevail and supersede Chinese translation.


Vendor (“Vendor” or “Supplier”) agrees to furnish the goods and/or services ordered by authorized employees of AVAIL, LLC (“Avail”), subject to these terms and conditions. Avail will not be bound to any terms and conditions to which it has not specifically agreed in writing, including any terms or conditions proposed by Vendor that are inconsistent with or in addition to these terms and conditions, and which shall be void and of no effect unless Avail specifically agrees to such terms and conditions in writing. These terms and conditions, together with such additions and/or modifications, and with any terms related to price and delivery such as those set out in separate supply agreements or purchase orders, as are accepted in writing by Avail, constitute the entire agreement between the parties. The rights of both parties hereunder shall be in addition to their rights and remedies at law or in equity. Failure of Avail to enforce any of its rights hereunder shall not constitute a waiver of such rights or of any rights it may have.


If a purchase order is used to order Vendor’s goods and/or services, Net 30 terms will be the standard unless otherwise agreed upon at time of purchase. Vendor shall fill Avail order at the price specified on the purchase order, or at any lower price. If no price is specified or if no purchase order is used, the order shall be filled at the lowest of (a) the price last quoted by Vendor, (b) the price last paid by Avail to Vendor, or (c) the prevailing market price, unless an authorized representative of Avail procurement department or Avail Company Officer approves a higher price in writing. All goods furnished to Avail shall be subject to Avail inspection and approval, notwithstanding prior receipt and payment, and, if unsatisfactory, may be returned, transportation both ways at Vendor’s expense. Vendor shall box, crate, or package as necessary for shipment without charge unless otherwise specified on Avail’s order. Vendor shall invoice Avail promptly upon delivery of goods or performance of services. Vendor shall provide a monthly statement detailing any invoices more than sixty (60) days past due upon Avail request. Vendor’s invoices shall include, when applicable, a purchase order number and any other information Avail shall reasonably request. All invoices should be remitted to the address below:Paper Invoices: Accounting Department c/o Avail 820 Southlake Blvd. Richmond, VA 23236Electronic Invoices: [email protected]


Time is and shall remain of the essence for all orders, and no acts of Avail, including without limitation modification of any order or acceptance of late deliveries, shall constitute a waiver of this provision. The vendor guarantees that the goods will be delivered in a single shipment, the goods will comply with the description on the purchase order, and Avail reserves the right to cancel all or any part of an order if all the terms and conditions of the order are not complied with, including, but not limited to the date of delivery and quality of goods. Vendor shall notify Avail immediately of any actual or potential labor dispute (or any other delay) which is delaying or threatens to delay the timely performance of this order. Avail reserves the right to refuse or return, at Vendor’s risk and expense, shipments made in excess of Avail’s orders or in advance of required schedules, or to defer payment on advance deliveries until scheduled delivery dates.


Avail processes a high volume of product that is received in various configurations every day. Therefore, the use of proper labeling is critical to ensure the expeditious receipt of product into available inventory. All products require an acceptable barcoded UPC (EAN/ISBN where applicable) label on each saleable unit and master carton/case. All lettering must be a minimum of ¼” or (.635 centimeters)


Vendor shall not use subcontractors to provide goods or to perform any services under this purchase order without the prior written authorization of Avail.


Vendor represents and expressly warrants (I) all product supplied shall be new and will conform to the drawings, specifications, or other descriptions Avail may furnish, (II) All goods and services will be of good quality and workmanship and free from defects, and where specified be of food-grade materials and packaging, and (III) all goods will be suitable for sale in the US and meet all applicable regulations that are in effect at the time of sale or regulations that have been announced to come into effect within 6 months from the date of sale (i.e. products shall comply with FDA regulations without being considered “misbranded”). This is inclusive supplier ensuring products comply with any/all applicable regulatory body specified labeling requirements. In addition to all other remedies available to Avail by law, at Avail’s option and promptly upon receipt of notice from Avail, Vendor shall at its own expense (I) replace any goods which are defective or determined to be not suitable for sale in the US, (II) correct any goods which are defective, or (III) refund any payments Avail has made for, and arrange pick-up or return of, any goods which are defective, or (IIII) Defective allowances will be given on hardware and accessories purchased for resale. The defective allowance will replace the right to return defective product except when the defective rate exceeds the applicable allowance. In these instances, the customer may adjust the allowance accordingly or return the excess defective product for a full credit or refund. See section 14 for more detail. Vendor agrees to proceed with the correction of any defects in a manner satisfactory to Avail. Vendor shall assume all risk of loss or damage to goods which are to be replaced or corrected pursuant to this warranty from the date on which Vendor is notified of the defect or non-conformity until the replaced or corrected goods are received at the destination designated by Avail. Alternatively, Avail may at its option repair such defective goods at Vendor’s expense.


Vendor warrants that the sale, use or incorporation into manufactured products of all goods furnished hereunder which are not of Avail’s design, composition or manufacture shall be free and clear of infringement of any valid patent, copyright, trademark or trade secret. Vendor shall indemnify and hold Avail harmless from any and all liability and/or loss of any kind (and the cost and expenses, including without limitation attorney’s fees) arising out of any claim, suit or action alleging or arising out of any such infringement, which claim, suit or action Vendor agrees to compromise or defend.


All goods supplied and all services performed by Vendor pursuant to this order shall be free from all liens. If Avail requests, Vendor shall provide a proper release of liens or other satisfactory evidence of freedom from liens.


Vendor shall indemnify and hold Avail harmless from any and all claims, losses, liabilities, damages, costs and expenses including reasonable attorneys’ fees, including without limitation claims of injury or death to persons or damage to property (collectively, “Losses”), which may result from any act or omission arising out of the performance or non-performance of this order (including without limitation acts or omissions of Vendor or of its agents, employees or subcontractors), except to the extent that such Losses are due directly to Avail’s gross negligence or willful misconduct. Vendor shall compromise or defend any such claim, suit or action.


Vendor shall maintain Product Liability, Property Damage, Employer’s Liability and Compensation Insurance and Motor Liability Insurance (Personal Injury and Property Damage) as will protect Vendor (or its subcontractors) and Avail from said risks and from any claims under any applicable Worker’s Compensation or Occupational Disease statutes.


Vendor warrants that in performance of this order it has complied or will comply with all “applicable laws and regulations” international, federal, state and local laws, rules and regulations, as well as applicable treaties and voluntary industry standards including without limitation the Walsh-Healy Public Contracts Act (41 U.S. Code §§35-45) (if this order is for an amount exceeding $10,000 and is otherwise subject to the Walsh-Healey Public Contracts Act); Section 202, Executive Order 11246, as amended by Executive Order 11375, 41 C.F.R. Part 60-1; Section 503 of the Rehabilitation Act of 1973, 20 C.F.R. §§41.3, 741.4; and the Vietnam Era Veterans Readjustment Assistance Act of 1974, 41 C.F.R. Part 50-250. In accordance with Executive Order 12549 (Debarment and Suspension), by entering into this transaction, Vendor certifies that neither it nor its principals are presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any Federal department or agency. Where Vendor is unable to certify to any of the statements in this certification, it shall provide a written explanation to Avail. If Vendor provides export controlled products, technology and/or software (“Products”) to Avail, Vendor will provide Avail with a list of ECCNs (Export Control Classification Numbers) for such Products, as well as updates to such list when new Products are added. Vendor certifies (and will certify with respect to any updates) that it has (I) conducted proper classification analysis under the EAR or (II) obtained Official Commodity Classifications (CCATS) from BIS. Additionally, if any Product is on the U.S.M.L., Vendor will provide Avail with the classification and will certify that it conducted proper ITAR analysis or obtained Jurisdiction Classifications Rulings from DDTC.


Where applicable, the Equal Employment Opportunity Clauses at 41 CFR 60-1.4(a), 41 CFR 60300.5(a), and 41 CFR 60-741.5(a) relative to equal employment opportunity and the implementing rules and regulations of the Office of Federal Contract Compliance Programs are incorporated herein by specific reference, as are the “Employee Notice” provisions of 29 CFR Part 471, Appendix A to Subpart A. The Vendor and its subcontractors shall abide by the requirements of 41 CFR 60-300.5(a) and 60 741.5(a). These regulations prohibit discrimination against qualified protected veterans and qualified individuals on the basis of disability, and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and qualified individuals with disabilities. Avail requires that all Suppliers of materials or merchandise supplied to the company meet the following Compliance/Code of Conduct: Bribery and Corruption Suppliers will comply with all applicable international and local bribery and corruption laws and demonstrate ethical behavior, Child Labor Suppliers will not use child labor The term child refers to a person younger than 15 (or 14 where local law allows) or, if higher the local legal minimum age for employment or the age for completing compulsory education. *Involuntary Labor Supplier’s will not use any forced or involuntary labor (prison, bonded, indentured, or otherwise) *Coercion and Harassment Suppliers will treat each employee with dignity and respect. Venders/Suppliers will not use threats of violence, or any other forms of physical, sexual, physiological or verbal harassment or abuse. *Health and Safety Suppliers will provide employees with a safe and healthy workplace in compliance with all applicable laws and regulations, ensuring, at a minimum, providing a clean and safe work environment to include potable water and sanitary facilities. *Compensation Suppliers will, at a minimum, comply with all applicable wage and hour laws and regulations, including those relating to minimum wages, overtime, maximum hours, and provide legally mandated benefits. *Protection of the Environment Suppliers/Venders will comply with all applicable environmental laws and regulations. *Publication Suppliers will take appropriate steps to ensure the provisions of this Compliance/Code of conduct are communicated to employees, including the prominent posting of a copy of this code of conduct, in the local language and is readily accessible to all employees at all times. (This will include Monitoring by company officers and independent third parties). Each site will maintain all documentation that may be needed to verify compliance.


If Vendor provides any electronic technology, information technology and/or web technology (“Technology”), product or service to Avail, Vendor agrees that the Technology will meet the accessibility standards of WCAG 2.0 Level AA and/or of Section 508 of the Rehabilitation Act and Americans with Disabilities Act (each, a “Standard”). Vendor further warrants that Technology complies with the applicable Standard and any applicable federal or state laws or regulations relating to accessibility for persons with disabilities.

14) Defective Allowance

A 3% Defective Allowance will be given on all hardware and accessories purchased by Avail for the purpose of resale. This allowance is 3% of yearly, net receipts from the vendor based on cost price. If the defective rate is 1% greater than or less than the 3% defective rate at year end Avail will adjust the defective allowance accordingly.


This Agreement, and all rights and obligations of the parties, whether arising under this Agreement or otherwise, shall be governed by and construed in accordance with the laws of the Commonwealth of Virginia, without giving effect to its principles of conflict of laws. The sole and exclusive jurisdiction for resolution of any disputes between the parties shall be in the state and federal courts located in Richmond, Virginia and each of the parties hereby submits to the jurisdiction of such courts. *Should the interpretation of this document differ between English and Chinese, the English version will prevail and supersede Chinese translation.


* 此条款中文版与英文版本可能因翻译存在解释上误差,最终解释 以英文版为准


供应商(卖方)同意根据 AVAIL LLC. (“Avail”) 授权 之员工所出之订单提供产品或服务并同意接受此条款。 Avail 将不接受任何未经书面同意之任何条款。除非 Avail 特别有书面同意,否则任何条款包括由供应商(卖方)提 出的任何与此条款相抵触或附加于此条款之额外条款将会 被视为无效。此条款与任何 Avail 书面同意之条款(包括附 加或修改条款,任何与价钱和运送相关条款或订单)构成 卖买双方之间完整协议。双方权利基于法律或公平权益上 会有所增加和补偿。Avail 不履行其在本协议下的任何权利 不应被视为放弃此权利以及任何所拥有的权利。


对于一般正常采购供应商(卖家)产品以及或者服务 之订单,订单上面付款条件将会是以 30 日付清为标准,除 非采购时有另外同意其它付款条款。供应商应该在订单上 写明指定价钱,或者更低的价钱。如没指定价或者之前没 有订单做参考,除非 Avail 采购部授权代表或者 Avail 主管 书面同意更高的价钱,否则订单上的价钱应该是(a)以供应 商最后一次的最低报价,(b)以Avail最后一次所付的价钱, 或者(c)以当前市场价格。虽然某些订单在出货之前已经付 款,但是 Avail 将会对所有产品进行检验。如果产品不符合 要求,将会被退回供应商,供应商将要承担来回运输费 用。供应商在出货时需要对产品运输作相应必要的装箱打 盘等包装操作而不可以收取额外收费,除非事先在订单上 有说明特别包装费用。供应商在发货或者提供服务后应立 即提供发票。供应商应该每月提供帐单详细列明任何超过 60 天的款项明细。供应商发票上应该写明订单号以及一些 Avail 合理要求的资料。所有发票账单必需寄到以下地址:电子发票文档: Accounting Department c/o Avail 820 Southlake Blvd. Richmond, VA 23236电子发票文档: [email protected]


对于所有订单来说准时是最关键,Avail 没有对订单作 修改,或接受延误发货将等同放弃此条款。供应商保证订 单一次发货,产品必须与订单描述相符。如订单不遵从所 有条款包括但不限延误发货和产品质量,Avail 将保留取消 订单上全部或部分产品的权利。任何实际或潜在之劳资纠 纷或其它事件,如影响到订单准时出货,供应商应该立即 通知 Avail。Avail 保留拒绝和退货权利。


Avail 每天处理从不同地方运来大量的产品。因此正确 的产品标签是对于把接收的产品能迅速转为有效库存起到 关键作用。所有Avail的产品必需要有UPC(EAN/ISBN如 适合用于该产品)条码印刷或贴于每件产品包装盒子上以 及外箱上。所有字体不能少于¼英寸(0.635 厘米)。


在没有经过Avail 授权同意前,供应商不应该使用转包 商提供产品或者服务。


供应商明确保证(I)所有提供的产品须是新的,且规 格将必须符合,图纸,规格或由 Avail 提供之其它说明要 求。(II)所有的商品和服务必须是做工和质量优质,无缺 陷,并且其中指定是食品级材料和包装。(III)所有商品都 将适合在美国销售,并符合销售时有效的所有适用法规或 已宣布自销售日起 6 个月内生效的法规(即产品应符合 FDA 法规不可被视为“错误标记”)。 这包括供应商须确保 产品符合任何/所有适用监管机构规定的标签要求。除Avail 可依法提供的所有其他补救措施外,当收到 Avail 通知后供 应商应及时采取以下补救措施并负责所有相关费用(I)替 换所以不良产品或者判断是否适合在美国销售(II)修改所 有不良产品,(III)或者全数退款并安排召回不良产品, (IIII)或者不良品补偿费。不良品补偿费将取代退返有缺 陷的产品,除非不良率超过不良品补偿费的金额。在此情 况下,Avail 会相应地调整补偿费或退回过量的不良产品折 换为现金作下次货款,或者全额退款。参见第 14 条的更多 细节。供应商同意用 Avail 满意的方式弥补修正不良产品。 从 Avail 通知供应商不良产品或者不符产品当日起到替换或 正确产品到达 Avail 指定目的地期间,供应商须承担所有产 品之损失或损坏费用。或者,Avail 可选择自行维修不良产 品而供应商须承担维修费用。


供应商须保证所售卖,使用,或合并在产品制造中的 非 Avail 设计之产品没有涉及任何侵犯专利,版权,商标和 商业秘密的行为。供应商应让 Avail 避免于任何因版权索 赔,诉讼或者声明产生的任何责任或者任何损失(成本和 费用,包括但不限于律师费),或者因侵权而引起的索 赔,诉讼。供应商须同意为上叙索赔或诉讼作协调和辩 护。


供应商依据此订单所提供的产品和服务都应该是没有 任何抵押。如有需要,供应商应提供有效解除抵押或其它 可以信服的没抵押证明。


供应商应让Avail 避免于对任何因疏忽(包括但不限于 供应商,其代理人,雇员或者分包商疏忽行为)而导致本 订单中的产品不能正常工作或不工作而造成任何人员伤亡 财产损失(统称为“损失”)而引起之索赔,损失,责任,损 害所产生成本和费用,费用包括合理的律师费用,除非上 叙损失是由 Avail 疏忽所引起。供应商须要为上叙索赔或诉 讼作协调和辩护。


供应商必须有如公共责任险,财产损毁,雇主责任和 赔偿保险,以及汽车责任保险(人员伤亡和财产损失)保 险,从而保护供应商(或其分包商)和 Avail 免于因上叙风 险和任何适用于劳工补偿或者职业病法规之索赔。


供应商保证在此订单已遵守或将遵守所有“适用的法律 法规”国际,联邦,州和地方法律,法规和规章,以及适用 的条约和自愿性行业标准包括但不限于 the Walsh-Healy Public Contracts Act (41 U.S. Code §§35-45)(如果这个 订单是金额超过$ 10,000,否则受 the Walsh-Healy Public Contracts Act 管制);第 202 条,11246 号行政 令,修订的行政命令 11375,41 C.F.R.部分60-1; 1973 年 康复法案第 503 节,20 C.F.R. §§41.3,741.4;与 1974 年 的越战退伍军人重新适应援助法,41 C.F.R.部分 50-250。 根据行政命令 12549(取消资格和暂停),通过签订本次 交易,供应商须证明它和它的负责人并不是目前被除名, 暂停,被提出取消资格,申报资格,或自愿被排除在参与 本次交易的任何联邦部门或机构。当供应商无法提供证明 符合上述法规,应当向 Avail 提供书面解释。如果供应商提 供出口管制的产品,技术和/或软件( “产品” ),卖方需要 向 Avail 提供一份与所提供产品对应的 ECCNs(出口控制 分类编号)清单,如有新产品增加须及时更新该清单。供 应商证明(并会就任何更新作证明),它具有(I)在 EAR 下进行适当的分类分析,或(II)由国际清算银行获得的官 方商品分类(CCATS)下进行适当的分类分析。此外,如 果任何产品是在 U.S.M.L.,卖方须提供 Avail 分类,并证明 它有进行适当的 ITAR 分析或从 DDTC 获得的管辖分类裁 决。


在适用情况下,就业机会均等条例第 41 CFR60-1.4 (一),41 CFR60-300.5(一)和 41 CFR60-741.5(a) 相对平等就业机会和实施细则与联邦合同合规项目办公室 的法规在此作为具体的参考,因为是 29 CFR 第 471 的“员 工通知”规定,附录 A 分部 A.卖方及其分包商应以 41 CFR 的要求遵守60-300.5(a)和60-741.5(a)中。这些规定 禁止对合资格的受保护退伍军人和残疾人员歧视,并要求 总承包商和分包商促进有资格就业保护退伍军人和残疾人 就业。 Avail要求所有提供材料或商品之供应商须符合以下规定/行 为准则: *贪污贿赂 供应商将遵守所有适用的国际和地方贿赂和腐败法 律,并表现出道德行为, *童工 供应商不得使用童工。儿童工是指一个人年龄小于 15 岁(或 14,在当地法律允许的话),或者如果当地法律规 定的更高的最低就业年龄或完成义务教育年龄。 *非自愿劳工 供应商不得使用任何强迫或非自愿劳动(监狱,受管 制,受约束或其他方式) *强迫和骚扰 供应商应尊重每个员工以礼相待。供应商/制造商不得 使用暴力威胁或其他任何形式对员工进行身体,性,生理 或口头上骚扰或虐待。 *健康与安全 供应商为员工提供一个安全和健康的工作环境。遵守 所有法律和法规,确保在最低限度,提供一个干净,安全 的工作环境,包括饮用水和卫生设施。 *报酬 供应商将在最低限度,遵守所有适用的工资和工时的 法律法规,包括有关最低工资,加班,最长工时,并提供 法定福利。 *保护环境 厂家/供应商将遵守所有适用的环境法律和法规。 * 公布 供应商将确保此规定/行为准则传达给员工,用当地语 言把行为准则的副本张贴于员工容易接触到的地方。 (这 将包括由公司管理人员及独立第三方监督)。每个场所都 要维护并保留好一份所有将有可能被查阅之文件。


如果供应商提供给 Avail 的任何电子技术,信息技术和/或 网络技术(“技术”)产品或服务,供应商同意该技术将符合 辅助性标准 WCAG2.0 AA 级别和/或康复法第 508 条和美 国残疾人法案(每一个“标准”)。供应商而且保证技术符合 适用标准和有关无障碍残疾人适用的联邦或州法律或法 规。


供应商将会给 Avail 每年所购产品之采购价之 3%作为 不良品补偿。如果不良率是在1%到3%之间,Avail将会调 整相应不良批补偿比率。


本协议的所有当事人权利和承担的义务,不论在本协 议下或以其他方式产生都应受约束,并根据弗吉尼亚州的 联邦法律,在没有法律冲突的原则下得以生效。对于双方 之间的纠纷解决的唯一和专属管辖权应在位于弗吉尼亚州 里士满之州和联邦法院,每一方以此方式提交予上述法院 司法审核。 REV 3 May 2018

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