Announcements

All fulfillment is delayed until October 25th, 2021.

Domestic (U.S.) Shipping Options

USPS HAS BANNED VAPE DELIVERY AS OF 10/21/2021. We currently offer Giant Delivery, using 3rd party shipping channels. These channels are subject to change.

Proof of age (valid government-issued ID) and adult signature at delivery required. If you are unable to show your ID and sign at delivery, and your shipment is returned, you will receive a refund for your returned products, but all shipping and handling fees are nonrefundable.

Includes domestic tracking number.

Transit time / day of delivery is estimated, not guaranteed.

International Shipping Options

At this time, AVAIL Vapor does not offer any international shipping options.

Shipping FAQ

How much will I pay for shipping?

All shipping costs are based on the approximate weight and size of the products ordered, and your location. You can see rates and choose your preferred option before checking out.

When will my AVAIL Vapor order be shipped?

See the ANNOUNCEMENTS section at the top of this page for notices related to shipping times!

All orders will be shipped as quickly as possible, typically in as little as one (1) business day.

During holidays, sales and promotional events, and other special circumstances, orders may take an additional 1-2 business days to ship. Holiday closures, sales and promotional events which impact our shipping turnaround time, and special circumstances (including weather or disaster closures) will be announced via our social media outlets, listed below, and/or in our newsletter.

Follow us for holiday, sale, and closure announcements on social media:
AVAIL Vapor Facebook

So that we can ship all orders as quickly as possible, we are unable to hold or delay shipping on orders by request.


Where does my AVAIL Vapor order ship from?

We ship all orders from our shipping facility in Glen Allen, VA.

At this time we do not offer any “order-online, pickup in-store” options. All orders placed on www.availvapor.com must be shipped.


How do I track my order?

We will always provide a tracking number when your order ships from our facility. You can find your tracking number in your shipment confirmation email, or by visiting your AVAIL Vapor account and checking the detailed view of your order.

USPS Shipments can be tracked on the USPS website at: https://www.usps.com/manage/


Shipping Restrictions

Due to federal regulations, we are currently able to ship to a limited number of areas. We are working around the clock to open new shipping areas as quickly as possible.

We are accepting orders (while USPS shipping is available) to the following states:
Arizona
California – except San Francisco, Long Beach and Palo Alto postal areas
Florida
Idaho – no CBD products
Indiana
Kentucky
Michigan
Nevada
Ohio
Oregon
Pennsylvania
Tennessee
Texas
Virginia
West Virginia

If your location is not listed above, we are currently unable to ship to you. Please check back soon; we’re opening new zones weekly!


Shipping Delays

Delivery dates and transit times are not guaranteed, and packages may be delayed due to errors on the part of the carrier service, dangerous weather, and other factors outside of our control.

If your shipment does not arrive within two business days of the estimated delivery date (shown on your tracking information or on your order confirmation email), please email our customer service team and we will be happy to contact the shipment carrier service on your behalf to make sure your shipment arrives safely to you.


Safe Delivery Guarantee

We guarantee that your AVAIL Vapor order will arrive intact and undamaged. If your shipment or an item in your shipment arrives damaged, just email a photo of the package and damaged item along with a detailed description of the damage to [email protected], and we’ll make it right.

All damaged shipment reports must be received via email within 24 hours of the delivery scan.


Mail & Freight Forwarding Services

Any shipment, item or order that has been forwarded, redirected, repackaged or relabeled by any business or individual other than AVAIL Vapor or the original mail carrier is no longer covered by our safe delivery guarantee or by any warranty.


Pre-Orders

Some products may be purchased as a pre-order with an estimated date of receipt of stock given to you before your order. The estimated date given at time of order is subject to change, as it is only an estimate given to AVAIL Vapor by a third party manufacturer. Orders of this kind will be shipped within 2 business days of receipt of the items by AVAIL Vapor from the item manufacturer. If our orders exceed our current capacity and prevent us from meeting this 2 business day turnaround, we will update the content of this section of our site accordingly

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