Announcements

Changes to our Shipping Policy 3/27/21: Due to recent regulatory changes (PACT Act) we can no longer offer free, same-day shipping. Orders will still ship as quickly as possible, and we will continue to offer the lowest prices for shipping possible. We appreciate your patience as we update all page & product content to reflect our new shipping options.

Delivery Delays: The United States Postal Service is experiencing unprecedented volume increases and limited employee availability due to the impacts of COVID-19. Some packages may be delivered later than estimated at this time. Select packages may show limited tracking information or not show tracking updates promptly. These delayed shipments are in transit and will be delivered by USPS as quickly as possible. On behalf of USPS, we appreciate your patience.

Domestic (U.S.) Shipping Options

USPS Priority Mail (Available for a Limited Time)

Free for all orders over $100. Free shipping calculated after discounts are applied.

Proof of age (valid government-issued ID) and adult signature at delivery required. If you are unable to show your ID and sign at delivery, and your shipment is returned, you will receive a refund for your returned products, but all shipping and handling fees are nonrefundable.

We will continue to offer this shipping method as long as possible, until USPS stops accepting vapor product shipments.

Available as a paid shipping option for orders under $100. Rate depends on order contents & delivery location.

Includes domestic tracking number.

Estimated transit time 2-3 business days. An estimated delivery day will be provided, if available, during checkout. Transit time may be longer during holidays, and may be effected by weather, errors on the part of the postal service, and other factors related to USPS routing and transit times.

Transit time / day of delivery is estimated, not guaranteed.

International Shipping Options

At this time, AVAIL Vapor does not offer any international shipping options.

Shipping FAQ

How much will I pay for shipping?

All shipping costs are based on the approximate weight and size of the products ordered, and your location. You can see rates and choose your preferred option before checking out.

AVAIL Vapor has a free shipping option available for orders over $100!

Domestic orders over $100 are eligible for free USPS Priority Mail Service. Free shipping is calculated after all promotional codes and discounts are applied.


When will my AVAIL Vapor order be shipped?

See the ANNOUNCEMENTS section at the top of this page for notices related to shipping times!

All orders will be shipped as quickly as possible, typically in as little as one (1) business day.

During holidays, sales and promotional events, and other special circumstances, orders may take an additional 1-2 business days to ship. Holiday closures, sales and promotional events which impact our shipping turnaround time, and special circumstances (including weather or disaster closures) will be announced via our social media outlets, listed below, and/or in our newsletter.

Follow us for holiday, sale, and closure announcements on social media:
AVAIL Vapor Facebook

So that we can ship all orders as quickly as possible, we are unable to hold or delay shipping on orders by request.


Where does my AVAIL Vapor order ship from?

We ship all orders from our shipping facility in East Providence, Rhode Island.

Our East Providence location contains only our shipping facility and offices; At this time we do not offer any “order-online, pickup in-store” options. All orders placed on www.availvapor.com must be shipped.


How do I track my order?

We will always provide a tracking number when your order ships from our facility. You can find your tracking number in your shipment confirmation email, or by visiting your AVAIL Vapor account and checking the detailed view of your order.

USPS Shipments can be tracked on the USPS website at: https://www.usps.com/manage/


Shipping Restrictions

Due to federal regulations, we are currently able to ship to a limited number of areas. We are working around the clock to open new shipping areas as quickly as possible.

We are accepting orders (while USPS shipping is available) to the following states:
Alabama – except select cities where additional tax is collected on OTP (vapor products)
Arizona
California – except San Francisco, Long Beach and Palo Alto postal areas
Connecticut
Delaware
Florida
Idaho – no CBD products
Illinois – except Chicago and Cook County postal areas
Indiana
Iowa – no CBD products
Kansas
Kentucky
Louisiana
Michigan
Minnesota
Mississippi
Missouri
Montana
Nebraska
Nevada
New Hampshire
New Mexico
North Carolina
North Dakota
Ohio
Oklahoma
Oregon
Pennsylvania
South Carolina
Tennessee
Texas
Virginia
West Virginia
Wisconsin
Wyoming

If your location is not listed above, we are currently unable to ship to you. Please check back soon; we’re opening new zones weekly!


Shipping Delays

Delivery dates and transit times are not guaranteed, and packages may be delayed due to errors on the part of the carrier service, dangerous weather, and other factors outside of our control.

If your shipment does not arrive within two business days of the estimated delivery date (shown on your tracking information or on your order confirmation email), please email our customer service team and we will be happy to contact the shipment carrier service on your behalf to make sure your shipment arrives safely to you.


Safe Delivery Guarantee

We guarantee that your AVAIL Vapor order will arrive intact and undamaged. If your shipment or an item in your shipment arrives damaged, just email a photo of the package and damaged item along with a detailed description of the damage to [email protected], and we’ll make it right.

All damaged shipment reports must be received via email within 24 hours of the delivery scan.


Mail & Freight Forwarding Services

Any shipment, item or order that has been forwarded, redirected, repackaged or relabeled by any business or individual other than AVAIL Vapor or the original mail carrier is no longer covered by our safe delivery guarantee or by any warranty.


Pre-Orders

Some products may be purchased as a pre-order with an estimated date of receipt of stock given to you before your order. The estimated date given at time of order is subject to change, as it is only an estimate given to AVAIL Vapor by a third party manufacturer. Orders of this kind will be shipped within 2 business days of receipt of the items by AVAIL Vapor from the item manufacturer. If our orders exceed our current capacity and prevent us from meeting this 2 business day turnaround, we will update the content of this section of our site accordingly

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